Exchanges for damages: Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to info@barbellflex.com and we will process an insurance claim on your behalf. Be advised that most of our suppliers request you (the buyer) to pay for shipping the item back to them for inspection for damaged returns or replacements. In some cases, we are able to waive the fee, however this is at the discretion of our supplier and on a one-time courtesy basis. The time it takes for your exchanged product to reach you will largely vary on your location. Should the item you return be over $75, we strongly encourage you to use a trackable shipping service with signature or shipping insurance! Note that we will not be able to provide replacements/refunds without photos of the damage.
		Returns & Refunds: All new products purchased through BarbellFlex.com include a 30 Day Return Guarantee. Refunds will only be issued to the original credit card that you use when placing your order. Please click here to read more about our Returns & Exchanges.

Our Guarantee:

		We Put Our Customers First! Customer experience is our #1 priority. We understand that these products are available on other websites and we are very appreciative that you chose to do business with us. As such, we pride ourselves in providing a superior concierge sales and shopping experience to all of our customers, via email, phone, social media and live chat. We truly believe we carry some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 30-day guarantee. We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again. Buying items online can be a daunting task, so we want you to realize that there are absolute ZERO risks in buying something and trying it out. If you don't like it, no hard feelings, we'll make it right. We are here for you every step of your purchasing process and beyond! We promise!
		Returns are easy, simply contact us to request a return for your item and we will work with you to get the process going. We'll get you a replacement or refund in a snap! Please check our Returns & Exchanges tab for more info!
		In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down. Our 100% Price Guarantee has some limitations. Please click here to read more about our Price Match Guarantee.
		We thank you for your incredible service!. With gratitude, we partnered with GovX to offer a discount on our store to our military, their spouses & dependents, first responders, government employees and our wonderful teachers. Please click here to read more about our GovX ID Military Discount.
		Ordering from Barbell Flex is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either. We invested time and money to ensure our backend system is secure and robust. We care about your information as much as you do!

American Barbell Limited Warranty and Limitation of Liability: Limited Warranty. - American Barbell LLC hereby warrants that: American Barbell products known as Olympic bars for weightlifting and bars for powerlifting shall be free from manufacturer defects in material and workmanship for the lifetime of such products when used properly for their intended use.

For purposes of this limited warranty, “lifetime” warranty coverage ends when the applicable product becomes unusable for reasons other than defects in workmanship or material or design issues. This limited lifetime warranty applies only to the original customer/end user as long as the original customer/end user owns the product.

This limited lifetime warranty is non-transferable. Limited lifetime warranty does NOT cover a bar's finish/coating.

American Barbell warrants that American Barbell products known as training bars for weightlifting shall be free from manufacturer defects in material and workmanship for ten (10) years from the date of delivery to end user.

For purposes of this limited warranty, the 10-year warranty coverage could, and will end at that time prior to 10 years if the applicable product becomes unusable for reasons other than defects of workmanship or material.

American Barbell warrants that all other American Barbell bars not specifically mentioned above shall be free from defects in material and workmanship for a period of one (1) year from the date of delivery to end user. For purposes of this limited warranty, the 1 year warranty coverage could, and will end at any time prior to 1 year if the applicable product becomes unusable for reasons other than defects in workmanship or material.

In all warranty claims or replacements, the Customer is responsible for any shipping charges. American Barbell obligations under the aforesaid warranties shall be discounting, repairing or replacing American Barbell products, which if properly used and maintained as outlined in the enclosed Proper Care and Maintenance insert, prove defective in material or workmanship. Such discount, repair or replacement shall be American Barbell’s sole obligation and buyer’s sole remedy hereunder and shall be conditioned upon (a) buyer’s inspection of defect, (b) American Barbell’s receipt of written notice of any alleged defect within fourteen (14) days after such or replaced pursuant to this warranty will be warranted for the remainder of the original warranty period. Upon American Barbell’s request, buyer shall promptly provide samples and other evidence of, and shall allow American Barbell’s representative access to the alleged defective products.

Claiming an alleged defect does not relieve buyer of any of its payment obligation to American Barbell. Buyer must not return any alleged defective products without American Barbell’s prior written consent. Buyer agrees to reimburse American Barbell for all costs and expenses associated with any return of products unauthorized by American Barbell. Receipt of inspection of returned products by American Barbell shall not be deemed admission of any alleged defect.

American Barbell warranty obligations listed above shall not apply to any part of products sold hereunder,
which are consumed by normal wear and tear;
have a normal lifetime inherently shorter than the herein stated warranty period; or
have been damaged due to negligent of faulty use, alteration, maintenance, storage or handling by buyer.

Any suggestions by American Barbells or American Barbell’s agents regarding use, application or suitability of products shall not be construed as an express warranty unless confirmed to be such in writing by American Barbell.

American Barbells sole liability and buyer’s sole remedy is limited to repair or replacement of defective products, or American Barbell’s option, discount of purchase price. The remedies set forth in this agreement shall apply even if such remedies fail their essential purpose.

NOTICE OF MAINTENANCE REQUIREMENTS Many products listed above will show signs of wear over time. All products must be visually inspected regularly for loose nuts or bolts, missing tamper proof cotter pins or any other wear situation. Any product that shows signs of missing or loosening parts, wear or any other irregularity must me pulled from service immediately until either repaired or replaced. Contact American Barbell for warranty assistance, technical support or replacement.

DO NOT use if any parts are loose, worn or missing.

DO NOT attempt any exercise where the user is upside down. This applies to ANY straps where the user is hanging (e.g., hanging Ab Straps). See specific warnings and maintenance requirements on individual sheet enclosed with your order. Rubber Bands, Ropes, Straps or any other accessories Need to be inspected daily for signs of wear. Note: Functional training Ropes are for ground use only.